Barefoot and Company, Inc. Scores High on Customer Satisfaction Survey
Charlotte, NC – (October 12, 2009) – Barefoot and Company, Inc., a local supplier and installer of specialty products to the building industry, received high marks on a customer satisfaction survey conducted by HomeServiceReports.org, an independent research firm and consumer advocacy agency that identifies top performers in home service companies.
Direct feedback from Barefoot and Company, Inc. clients was obtained through a formal survey process. With ‘A’ being the highest possible score, the company averaged an ‘A’ in 10 out of 10 performance categories including professionalism, quality of workmanship, problem resolution and call response times.
Laura Barefoot, the company’s Marketing Director, was satisfied with the findings stating, “The survey results are impressive and exceed our expectations. It has always been our mission to not only provide quality products but superior customer service.”
The survey results also indicated that of the customers surveyed all would recommend the company to a family member or friend.
Allison Van Pelt, a customer who recently hired Barefoot and Company, Inc. echoed that sentiment, “I have gone through three renovations. Out of all the companies we have worked with, Barefoot & Company made things the absolute smoothest. I will call them again, and make sure my friends do as well.”
The results from the customer satisfaction survey make Barefoot and Company, Inc. a member of the HomeServiceReports.org Homeowner Approved Program. The findings will be published in the firm’s annual consumer report.
HomeServiceReports.org is an independent research firm that connects homeowners with the finest home service providers by examining home service companies, identifying top performers in each home service category and then communicating this important information to homeowners. For more information, visit www.homeservicereports.org.
About Barefoot and Company, Inc.
Barefoot and Company, Inc., located in Indian Trail, NC is the leading supplier of specialty products to the building industry for the Greater Charlotte Area. The company supplies and installs windows, mirrors, shelving, door hardware, bath accessories and window treatments as well as expertise to homeowners, remodelers and builders. For more information, visit www.BarefootandCompany.com.
MEDIA CONTACT: Rachel Cogar (704) 644-7788,[email protected]